Course duration: 1 day
This Personal Effectiveness Training course has been designed to be engaging, interactive and stimulating with particular emphasis on how to recognise different character types, and how to interact with them accordingly to achieve best results.
Teams who participate report a heightened level of understanding, improved communication and increased levels of trust when working with their colleagues.
Delegates will be asked to complete an online questionnaire before attending, and a Clarity 4D Personal Profile will be issued to them which will be utilised throughout the day.
The course includes the following, and can usually be adapted to suit individual needs:
What is Personal Effectiveness? An introductory session looking at what motivates people at work, common frustrations and how we interact with others.
Influencing and interacting with others. To understand others better, we must first understand ourselves and the Clarity 4D Personal Profile provides an excellent insight. Delegates are introduced to the four Character Types and then learn their own type and preferences. This leads to an understanding and appreciation of the differences that exist between themselves and their colleagues.
Team roles are examined with a view to gaining a full understanding as why some people are simply better at certain types of tasks than others.
Negotiation Styles. Examining the difference between Passive, Passive-Aggressive, Aggressive and Assertive and how this is impacted upon by our own personal drives.
Transactional Analysis. Different ego states leading to the type of relationship we have with subordinates, colleagues and peers.
Assertiveness at work. This session looks at how we can build on self awareness and improve levels of confidence by recognising confidence robbers and boosters.
Communication Skills. Considering how we can modify or behaviour, often only slightly, but usually to great effect when dealing with others. Using voice and body language to project the image we want.
This course is designed for individuals who would like to communicate and work with others more effectively, regardless of seniority or position within the organisation.
If you would like more information on Personal Effectiveness Training, please contact us.
Course content quite often needs to be modified and adapted to ensure that it is relevant and suitable according to your circumstances, we welcome this and have a wealth of experience designing training and coaching to meet our customer's individual needs.