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Open Course Programme
Autumn 2010
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Date
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Course
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| 14th September - New date |
This course will help those new to training to make an effective contribution to the training and development of others in a practical way. It will give trainers the basic skills and knowledge on identifying training needs, design, delivery and managing the learning process.
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| 29th September |
What is assertiveness? It may be easier to say what it is not. It is not aggressiveness, selfishness, bossiness, clever techniques, or manipulation. Why bother learning to be assertive? Being assertive improves a person’s chances of getting what they want; it reduces frustration; and it enables you to deal with colleagues, suppliers and customers more effectively.
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| 7th October |
Most meetings these days are held informally, with possibly a regular ‘chair’, but no other formal roles. Taking the minutes, or ‘notes’ as they are usually called, is often considered as an easy job, that can be done by anyone present, whether or not they have any training, or even whether they understand the content and background of the topics under discussion!
This often results in high anxiety for the note-taker, as he/she attempts to get it all down, and then spends hours trying to work out how to reduce it to a coherent readable record. This course is designed to help the note-taker prevent these problems and to produce a concise and action-orientated record of a meeting in a time-efficient way.
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| 19th-20th October |
This popular 2-day course is suitable for those who are new to a managerial or supervisory role, or who wish to refresh their skills in a current role. It looks at the basic skills of effective management and how to apply them in real life situations. A focused and great value Introduction to People Management course..
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| 4th November |
What does it mean to communicate well? Communication is more than just words – it involves building a rapport with the other person, listening and understanding, then conveying your message in a way that creates harmony and achieves agreement. This workshop takes you through this process with a practical step by step approach that you can remember and apply daily in your working life
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| 30th November |
Being a manager or supervisor means taking responsibility for the performance of all your team. Too often poor individual behaviour or attitude can derail a successful team and have a significant impact on productivity. This course helps managers to find the right words to challenge poor behaviour or attitude before the situation grows worse and more formal processes are required.
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| 2nd December |
It is sometimes said that a consultant 'borrows your watch to tell you the time' and then charges you a high fee for the service! Business Planning for teams and smaller companies is much easier than you think. This workshop gives you guided and facilitated advice on drafting a one-page, crystal clear and 'SMART' targeted business strategy that you can easily communicate with colleagues and partners, based on the 'Balanced Scorecard' model.
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7th December
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Develop your confidence and discover the secrets of making better presentations at work. Suitable for all staff who have to give formal or informal presentations.
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Course venue: The Lifeboat College,Poole. A fantastic state-of-the-art training venue centrally located near the station and with ample car parking.
Duration: All course are for one day unless stated otherwise. All course run 9.30 to 4.30
Costs: All courses cost £150 (plus VAT) per delegate except First Time Team Leader (2 Days) and are inclusive of all materials and course refreshments.
Call us now on 01258 452387 to book your place or complete the Booking Form below
Booking form
Discounts: If three or more course places are booked at the same time then a discount of 10% applies to all bookings.
