Open Course Programme

Report Writing

Managers often have to make major decisions in consultation with shareholders, colleagues, other agencies and their customers. A report is frequently the foundation for those decisions, and yet many people struggle to write them well and more senior managers can spend valuble time re-writing them.    This workshop helps delegates to write a report that is easily readable, well laid-out with the relevant information, and which presents the choices to the reader clearly and succinctly.

First Time Team Leader

This two-day course is a complete introduction to managing people and is suitable for managers, supervisors, team-leaders and anyone who is responsible for the work of others.  It is endorsed by the ILM and takes a practical, hands-on approach

Train the Trainer

Train the trainer is all about being able to instruct others to do a task clearly and effectively, leaving you free to deal with what you have to do confident that they know what is required.

Presentation Skills

Presenting your ideas or projects is never easy, whether it's a formal or informal situation – no one can do them well without some preparatory work. This workshop offers techniques and guidance to help you to address common problems in a practical and constructive way, in a supportive environment, and to develop a real presentation that you can use with confidence.

Time Management

This workshop offers participants at all levels techniques for getting more out of their working day, for eliminating non-productive activities, for creating time to think and plan, and for making sure they do not get taken off course by a myriad of unplanned events and requests that come their way each day.

First Time Team Leader

This two-day course is a complete introduction to managing people and is suitable for managers, supervisors, team-leaders and anyone who is responsible for the work of others.  It is endorsed by the ILM and takes a practical, hands-on approach.

Minute Taking

Most meetings these days are held informally, with possibly a regular ‘chair’, but no other formal roles. Taking the minutes, or ‘notes’ as they are usually called, is often considered as an easy job, that can be done by anyone present, whether or not they have any training, or even whether they understand the content and background of the topics under discussion!

This often results in high anxiety for the note-taker, as he/she attempts to get it all down, and then spends hours trying to work out how to reduce it to a coherent readable record. This course is designed to help the note-taker prevent these problems and to produce a concise and action-orientated record of a meeting in a time-efficient way.