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Two-Way Communication Skills

Communication Skills Course

One day training course           

Overview

What does it mean to communicate well?  Communication is more than just words – it involves building a rapport with the other person, listening and understanding, then conveying your message in a way that creates harmony and achieves agreement.  This workshop takes you through this process with a practical step by step approach that you can remember and apply daily in your working life

 What you will learn

  • What makes a good communicator?
  • Identify key personal strengths
  • Learn the power of effective listening
  • Styles of communication - use them to influence others
  • Generate confidence through body language
  • Use your voice more effectively
  • Present yourself successfully

Who should attend

Anyone who wishes to influence or have a better rapport with colleagues and customers

 

For more info phone 07514 031549 or complete booking form