2-Way Communication Skills @ Work

One day workshop

Overview

What does it mean to communicate well?  Communication is more than just words – it involves building a rapport with the other person, listening and understanding, then conveying your message in a way that creates harmony and achieves agreement.  This workshop takes you through this process with a practical step by step approach that you can remember and apply daily in your working life

 What you will learn

• What makes a good communicator?
• Identify key personal strengths
• Learn the power of effective listening
• Styles of communication - use them to influence others
• Generate confidence through body language
• Use your voice more effectively
• Present yourself successfully

Who should attend

Anyone who wishes to influence or have a better rapport with colleagues and customers

 

For more info phone 01258-837143