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Facilitation Skills

Facilitation Skills

One day training course


Many groups need to problem-solve, debate an issue, review a situation, or clear the air together, but lack direction or sufficient impartiality to manage the discussion. At these moments they may need a facilitator.

The good facilitator enables a group not dominates it, allowing them to feel they have achieved something together.  He or she earns the confidence of the participants, who will trust him or her to lead them appropriately to a beneficial outcome for all.  This training course covers the role and skills of the organisational or group facilitator.

What you will learn:

At the end of the training session participants will:

  • Understand the role of the facilitator
  • Know how to work with a group to achieve a specific outcome.
  • Know how to use the five key skills: building & maintaining rapport; active listening & observing; masterly questioning;  managing the activity;  managing information
  •  Know how to help participants in a group to contribute to the required outcome.
  • Have learned techniques to assimilate difficult participants into the group’s activities with discretion and assertion.

Who should attend

This workshop would be suitable for trainers or anyone wishing to help a group to achieve an objective together

What previous delegates have said

'Today's training workshop was excellent!  It kept my attention, was well facilitated and I learnt a lot of new skills'

Course delegate, Oxford

'The trainer facilitated the course very well keeping us interested and imparting good advice and suggestions.  We all learnt from the course and cannot wait to start using the new skills.'

Team Manager, Winchester

For more info phone 07514 031549 or complete booking form

See also:  Focus Groups

Management tip: 'Learning 2 get the best from Focus Groups'