Course duration: 1 day
The key to any successful team is to have the right people in the correct roles, and this applies for new recruits and also potential transfers from within the organisation. This course is an alternative to our more comprehensive Recruitment and Selection two-day course, and therefore deals with the interviewing element specifically.
With candidates increasingly improving their interview techniques and all looking and sounding plausible, managers may find it increasingly difficult to recognise the best individual for the role, and this course will assist in this regard.
The workshop is practical in nature, using examples of recruitment documentation and legal requirements to apply to a fictitious (or forthcoming) vacancy scenario. Delegates will also be provided with an opportunity to gain 'hands-on' experience of the interview process and practice what they have learned in a safe and supportive environment.
We always seek to work closely with our clients to understand their specific needs and circumstances, and we are able to amend content according to their requirements. Below is therefore an example of typical course content.
Wrong choice? An opening session looking at why recruitment is so important for any organisation, the consequences of making the wrong decision and common mistakes that are made when recruiting.
Equal Opportunities Legislation. A brief introduction to current law and how it affects recruitment activities. Understanding the main elements of the law relating to equal opportunities and non-discrimination.
Job Specifications and Selection Criteria. The importance of not making purely emotive decisions and being able to demonstrate that a fair and reasonable process has been followed. Best practice when convening a selection panel if you are not conducting the interview alone. Drafting of the selection criteria and the use of various selection tools, plus considering the use of an Interview Scoring Sheet.
Short listing. The application of principles concerning reducing the number of applications to a short list that is consistent and accountable.
Preparation of the Interview. One of the most important parts of the training session; providing and examining a Checklist to ensure that the interview is conducted in a considered and professional manner, and that the required outcome is clear.
Interview Techniques. Considering ways of putting the potential candidate at ease and recognising verbal and non-verbal responses. Employing behavioural and probing interview questions to learn as much as possible in order to make the right decision.
Interview Practise Session. This session is commonly reported as being one of the most enjoyable and beneficial parts of the course (even if some individuals were not looking forward to it!). Mock interviews are conducted and observed allowing delegates to put in to practice what they have learned during the day. Includes how to provide feedback to unsuccessful and successful candidates.
Delegates are encouraged to share their personal circumstances and experiences, to capture their 'Key Learning Points' and consider how they will implement these upon return to the workplace.
This course is designed for all managers who are responsible for conducting interviews within their role, regardless of the amount of interviewing experience they have, as we will adapt course content and how we deliver it accordingly.
If you would like more information about Successful Interview Skills Training, please contact us.
Course content quite often needs to be modified and adapted to ensure that it is relevant and suitable according to your circumstances, we welcome this and have a wealth of experience designing training and coaching to meet our customer's individual needs.