Summer Open Course Programme 2008
We are proud to launch our largest ever Open Course Programme which runs from April to July at the Lifeboat College, Poole. The programme sees the return of our perennial best-selling Minute-Taking and Assertiveness at Work courses as well as introducing five new courses on an Open course basis and the return of several old favourites. All new courses have already been run in-house and are well tried and tested with the same lively mix of knowledge and interactive skills practise which is our trademark delivery style.
New Courses
New open workshops for this season are:
Be your own Business Consultant
Sharpen your business focus by using the Balanced Scorecard approach to making your business more effective.
Understanding and Managing Stress
Protect yourself and your team from the effects of work-place stress
Delivering Excellent Customer Service - Group Discount offer+
For front-line staff to learn the skills that work with the customer. How to make your company or organisation the one that customers come back to and recommend to others. A group discount of £99 per person is offered on this course if three or more delegates are booked on together.
An Introduction to Project Management
For those managing or about to manage smaller projects for the first time. Practical and interactive workshop.
Building a High Performing Team
Help for team leaders to generate good team working, raise morale and achieve better results. A perfect follow-on to our First Time Team Leader workshop.